How will you receive your ticket?
Once your reservation is confirmed, a voucher will be sent to your email address immediately. Your reservation will be immediately forwarded to the relevant office, and the most suitable vehicle will be prepared for you. Your reservation information will be sent to you via email. The license plate number and driver information of your vehicle will also be sent to you via SMS the day before your transfer.
You must have your voucher with your reservation information with you. At the airport, our meeting staff will greet you with a nameboard bearing your name and escort you to your vehicle.
How will you cancel your reservation?
You can cancel your reservation by calling our call center up to 24 hours before the transfer date you specified during booking. The refunded amount will be credited to your credit card within 3-7 business days.
For any questions or problems during your transfer, you can reach our operations center at +90 542 125 38 50 / +90 542 127 38 50.
How will you receive your invoice?
The vouchers sent to you during the reservation process will be issued as invoices within seven (7) business days at the latest and sent to your address by post or e-mail.
If you want your invoice sent to a different address or by cash-on-delivery courier, you must inform our operations center during the reservation process.
